What steps should be taken if a passenger is suspected of being intoxicated?

Prepare for the Southwest Airlines Flight Attendant Test. Study with flashcards and multiple-choice questions, including hints and explanations. Ace your exam with confidence!

When a flight attendant suspects that a passenger is intoxicated, the appropriate course of action is to monitor their behavior and report the situation to the captain. This step is crucial for several reasons.

Monitoring the passenger allows the flight attendant to assess the situation further, determining if the passenger poses a risk to themselves, other passengers, or crew members. Their behavior can provide important insights into their level of impairment. Additionally, reporting the situation to the captain is essential because the captain has overall responsibility for the safety and security of the flight. They can make informed decisions regarding the management of the situation, potentially including deciding on further action such as contacting ground personnel or determining if specific interventions are necessary during the flight.

This approach ensures that the crew acts within established safety protocols while prioritizing the well-being of all passengers on board.

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